From c9cfb394d77c0c9b049eba7168f8a336b37e87f410aec27afde5d02d4c63dd31 Mon Sep 17 00:00:00 2001
From: AidarKC <i@aidarkc.ru>
Date: Fri, 10 Jul 2026 19:27:49 +0400
Subject: [PATCH] =?UTF-8?q?=D0=94=D0=BE=D0=B1=D0=B0=D0=B2=D0=B8=D1=82?=
 =?UTF-8?q?=D1=8C=20=D0=BE=D1=82=D0=B2=D0=B5=D1=82=D1=8B=20=D0=B2=20DM=20?=
 =?UTF-8?q?=D0=B8=20=D0=BE=D0=B1=D0=BD=D0=BE=D0=B2=D0=B8=D1=82=D1=8C=20UI?=
 =?UTF-8?q?=20=D1=87=D0=B0=D1=82=D0=BE=D0=B2?=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

---
 ...-10_1845_dm_shine_tags_and_safe_preview.md |   2 +
 .../Технические_вставки_DM_v1.md              |   2 +
 VERSION.properties                            |   4 +-
 shine-UI/js/app.js                            |   3 +
 shine-UI/js/pages/chat-view.js                | 114 +++++-
 .../js/pages/public-support-queue-view.js     | 369 ++++++++++++++++++
 shine-UI/js/router.js                         |   4 +
 shine-UI/js/services/call-service.js          |   3 +
 shine-UI/js/services/dm-tech-blocks.js        |   8 +
 shine-UI/styles/components.css                |  32 +-
 10 files changed, 526 insertions(+), 15 deletions(-)
 create mode 100644 shine-UI/js/pages/public-support-queue-view.js

diff --git a/Dev_Docs/Pending_Features/2026-07-10_1845_dm_shine_tags_and_safe_preview.md b/Dev_Docs/Pending_Features/2026-07-10_1845_dm_shine_tags_and_safe_preview.md
index d7716e8..98d897c 100644
--- a/Dev_Docs/Pending_Features/2026-07-10_1845_dm_shine_tags_and_safe_preview.md
+++ b/Dev_Docs/Pending_Features/2026-07-10_1845_dm_shine_tags_and_safe_preview.md
@@ -12,8 +12,10 @@ UI скрывает такие вставки из текста сообщени
 
 - Если пользователь отправляет обычный текст, начинающийся с `<SHiNE:`, он уходит как `< SHiNE:` и отображается как обычный текст.
 - DM с `<SHiNE:call...>` показывается в чате как специальное call-сообщение, а не как сырой техтекст.
+- При исходящем звонке короче `5` секунд call-summary не отправляется вообще.
 - В списке личных сообщений превью такого сообщения показывает человекочитаемый итог звонка.
 - DM с `<SHiNE:reply...>Текст ответа` скрывает техблок и показывает только `Текст ответа`.
+- В меню любого DM первым пунктом есть `Ответить`, и отправка из этого режима реально добавляет `<SHiNE:reply...>` в начало plaintext.
 - Если reply-цель отсутствует, сообщение всё равно показывается как обычный текст ответа.
 - Текст вида `<script>alert(1)</script>` или похожие HTML-теги не исполняются ни в чате, ни в списке личных сообщений, ни в списке каналов.
 
diff --git a/Dev_Docs/Personal_Messages/Технические_вставки_DM_v1.md b/Dev_Docs/Personal_Messages/Технические_вставки_DM_v1.md
index 1ba0fc6..ded7a5f 100644
--- a/Dev_Docs/Personal_Messages/Технические_вставки_DM_v1.md
+++ b/Dev_Docs/Personal_Messages/Технические_вставки_DM_v1.md
@@ -89,6 +89,7 @@ fromLogin|toLogin|timeMs|nonce
 
 - этот блок должен стоять в начале plaintext;
 - после него может идти обычный текст ответа;
+- официальный UI формирует такой блок при отправке ответа через пункт `Ответить` в меню сообщения;
 - если клиент не находит сообщение, на которое ссылается `reply`, он просто не показывает reply-preview;
 - в таком случае само сообщение отображается как обычный текст без блока `<SHiNE:reply...>`.
 
@@ -123,6 +124,7 @@ fromLogin|toLogin|timeMs|nonce
 - call-блок в v1 должен содержать только техническую запись звонка;
 - пользовательский текст после такого блока в штатной логике не предполагается;
 - UI может рисовать такие сообщения отдельным специальным стилем.
+- официальный UI не отправляет call-summary, если от старта исходящего звонка до его завершения прошло меньше `5` секунд.
 
 ## 7. Поведение официального UI
 
diff --git a/VERSION.properties b/VERSION.properties
index 29f7837..2d0a8fd 100644
--- a/VERSION.properties
+++ b/VERSION.properties
@@ -1,2 +1,2 @@
-client.version=1.2.308
-server.version=1.2.287
+client.version=1.2.309
+server.version=1.2.288
diff --git a/shine-UI/js/app.js b/shine-UI/js/app.js
index e15ba3c..52e0b37 100644
--- a/shine-UI/js/app.js
+++ b/shine-UI/js/app.js
@@ -50,6 +50,7 @@ import * as loginCameraView from './pages/login-camera-view.js';
 import * as loginOtherDeviceView from './pages/login-other-device-view.js?v=202606180940';
 import * as loginPasswordView from './pages/login-password-view.js?v=202606201650';
 import * as keyStorageView from './pages/key-storage-view.js';
+import * as publicSupportQueueView from './pages/public-support-queue-view.js';
 
 import * as profileView from './pages/profile-view.js';
 import * as profileEditView from './pages/profile-edit-view.js';
@@ -110,6 +111,7 @@ const routes = {
   'login-other-device-view': loginOtherDeviceView,
   'login-password-view': loginPasswordView,
   'key-storage-view': keyStorageView,
+  queue: publicSupportQueueView,
   'profile-view': profileView,
   'profile-edit-view': profileEditView,
   'wallet-view': walletView,
@@ -181,6 +183,7 @@ const GUEST_ALLOWED_PAGES = new Set([
   'channel-thread-view',
   'user',
   'contact-search-view',
+  'queue',
 ]);
 
 setClientErrorTransport((payload) => authService.reportClientUiError(payload));
diff --git a/shine-UI/js/pages/chat-view.js b/shine-UI/js/pages/chat-view.js
index 08460ce..4adb160 100644
--- a/shine-UI/js/pages/chat-view.js
+++ b/shine-UI/js/pages/chat-view.js
@@ -20,7 +20,7 @@ import { startOutgoingCall } from '../services/call-service.js';
 import { openSpeechInputModal } from '../components/speech-input-modal.js';
 import { isSpeechToTextConfigured, isTextToSpeechConfigured, speakTextBySettings } from '../services/speech-tools-service.js';
 import { showToast } from '../services/channels-ux.js';
-import { parseDmTechBlocks, sanitizeUserDmTextForSend } from '../services/dm-tech-blocks.js';
+import { buildDmReplyTechBlock, parseDmTechBlocks, sanitizeUserDmTextForSend } from '../services/dm-tech-blocks.js';
 
 export const pageMeta = { id: 'chat-view', title: 'Чат' };
 const CONVERSATION_CLEAR_NOTICE_TEXT = 'История переписки очищена с этого места';
@@ -32,6 +32,12 @@ function truncatePreviewText(value, maxLen = 72) {
   return `${normalized.slice(0, Math.max(0, maxLen - 1)).trimEnd()}…`;
 }
 
+function findMessageByBaseKey(messages, baseKey) {
+  const normalized = String(baseKey || '').trim();
+  if (!normalized) return null;
+  return messages.find((row) => String(row?.baseKey || '').trim() === normalized) || null;
+}
+
 function openDeleteMessageConfirmModal({ onConfirm }) {
   const root = document.getElementById('modal-root');
   if (!root) return;
@@ -131,9 +137,11 @@ function openMessageActionsMenu({
   anchorX = 0,
   anchorY = 0,
   messageText = '',
+  canReply = false,
   showReadAloud = true,
   canEdit = false,
   canDelete = false,
+  onReply,
   onReadAloud,
   onEdit,
   onDelete,
@@ -145,6 +153,7 @@ function openMessageActionsMenu({
   root.innerHTML = `
     <div class="dm-floating-menu-layer" id="chat-message-actions-layer">
       <div class="modal-card stack dm-message-actions-menu dm-message-actions-popover" id="${menuId}">
+        ${canReply ? '<button class="secondary-btn dm-message-action-btn" type="button" id="msg-action-reply">Ответить</button>' : ''}
         <button class="secondary-btn dm-message-action-btn" type="button" id="msg-action-copy">Скопировать как текст</button>
         ${showReadAloud ? '<button class="secondary-btn dm-message-action-btn" type="button" id="msg-action-read">Прочесть</button>' : ''}
         ${canEdit ? '<button class="secondary-btn dm-message-action-btn" type="button" id="msg-action-edit">Изменить</button>' : ''}
@@ -203,6 +212,11 @@ function openMessageActionsMenu({
     }
   });
 
+  root.querySelector('#msg-action-reply')?.addEventListener('click', async () => {
+    close();
+    if (typeof onReply === 'function') await onReply();
+  });
+
   root.querySelector('#msg-action-read')?.addEventListener('click', async () => {
     close();
     if (typeof onReadAloud === 'function') await onReadAloud();
@@ -492,6 +506,33 @@ function renderLog(list, chatId, { onOpenActions, markAsRead = true, scrollMode
     const textNode = document.createElement('div');
     textNode.className = 'bubble-text';
     textNode.textContent = parsedText.displayText || '';
+    if (parsedText.replyRef) {
+      const replyTarget = findMessageByBaseKey(messages, parsedText.replyRef.baseKey);
+      if (replyTarget) {
+        const replyParsed = parseDmTechBlocks(String(replyTarget?.text || ''));
+        const replyBox = document.createElement('button');
+        replyBox.type = 'button';
+        replyBox.className = 'bubble-reply-preview';
+
+        const replyAuthor = document.createElement('div');
+        replyAuthor.className = 'bubble-reply-preview-author';
+        replyAuthor.textContent = String(replyTarget?.from === 'out' ? state.session.login : parsedText.replyRef.fromLogin);
+
+        const replyText = document.createElement('div');
+        replyText.className = 'bubble-reply-preview-text';
+        replyText.textContent = truncatePreviewText(replyParsed.displayText || '', 96);
+
+        replyBox.append(replyAuthor, replyText);
+        replyBox.addEventListener('click', (event) => {
+          event.stopPropagation();
+          const targetNode = list.querySelector(`[data-base-key="${CSS.escape(String(replyTarget?.baseKey || ''))}"]`);
+          if (targetNode?.scrollIntoView) {
+            targetNode.scrollIntoView({ block: 'center', inline: 'nearest', behavior: 'smooth' });
+          }
+        });
+        bubble.append(replyBox);
+      }
+    }
     bubble.append(textNode);
 
     const metaNode = document.createElement('div');
@@ -523,6 +564,7 @@ function renderLog(list, chatId, { onOpenActions, markAsRead = true, scrollMode
     bubble.addEventListener('click', (event) => {
       if (typeof onOpenActions === 'function') onOpenActions(msg, event);
     });
+    bubble.dataset.baseKey = String(msg?.baseKey || '');
     list.append(bubble);
   });
   if (scrollMode === 'unread' && !scrollToUnreadSeparator(list)) {
@@ -764,6 +806,7 @@ export function render({ navigate, route }) {
   const editBannerText = form.querySelector('#chat-edit-banner-text');
   const editCancelBtn = form.querySelector('#chat-edit-cancel');
   let activeEdit = null;
+  let activeReply = null;
   let inputFocused = false;
   const baseViewportHeight = Math.max(window.visualViewport?.height || 0, window.innerHeight || 0);
 
@@ -778,13 +821,17 @@ export function render({ navigate, route }) {
 
   const syncEditBanner = () => {
     if (!editBanner || !editBannerText) return;
-    if (!activeEdit) {
+    if (!activeEdit && !activeReply) {
       editBanner.hidden = true;
       editBannerText.textContent = '';
       return;
     }
     editBanner.hidden = false;
-    editBannerText.textContent = `Редактируем сообщение: ${truncatePreviewText(activeEdit.originalText, 110)}`;
+    if (activeEdit) {
+      editBannerText.textContent = `Редактируем сообщение: ${truncatePreviewText(activeEdit.originalText, 110)}`;
+      return;
+    }
+    editBannerText.textContent = `Ответить\n${truncatePreviewText(activeReply?.previewText || '', 110)}`;
   };
 
   const focusInputToEnd = () => {
@@ -810,25 +857,53 @@ export function render({ navigate, route }) {
     }
   };
 
+  const cancelReplyMode = ({ restoreDraft = true } = {}) => {
+    if (!activeReply) return;
+    activeReply = null;
+    syncEditBanner();
+    if (restoreDraft && input) {
+      autoResizeComposer(input);
+      focusInputToEnd();
+    }
+  };
+
   const startEditMode = (msg) => {
     const base = parseBaseKey(msg?.baseKey);
     if (!base || msg?.from !== 'out') return;
+    const parsed = parseDmTechBlocks(String(msg?.text || ''));
     const currentDraft = String(input?.value || '');
+    activeReply = null;
     activeEdit = {
       messageKey: String(msg?.messageKey || ''),
-      originalText: String(msg?.text || ''),
+      originalText: String(parsed?.displayText || ''),
+      prefixText: String(parsed?.prefixText || ''),
       draftBeforeEdit: activeEdit ? String(activeEdit.draftBeforeEdit || '') : currentDraft,
       timeMs: base.timeMs,
       nonce: base.nonce,
     };
     syncEditBanner();
     if (input) {
-      input.value = String(msg?.text || '');
+      input.value = String(parsed?.visibleText || '');
       autoResizeComposer(input);
       focusInputToEnd();
     }
   };
 
+  const startReplyMode = (msg) => {
+    const base = parseBaseKey(msg?.baseKey);
+    if (!base) return;
+    const parsed = parseDmTechBlocks(String(msg?.text || ''));
+    activeEdit = null;
+    activeReply = {
+      baseKey: String(msg?.baseKey || ''),
+      fromLogin: base.fromLogin,
+      toLogin: base.toLogin,
+      previewText: String(parsed?.displayText || parsed?.visibleText || ''),
+    };
+    syncEditBanner();
+    focusInputToEnd();
+  };
+
   const applyLocalRevision = async ({ localOutgoingBlobB64, fallbackMessageKey = '', fallbackBaseKey = '' }) => {
     if (!localOutgoingBlobB64) return;
     try {
@@ -892,9 +967,14 @@ export function render({ navigate, route }) {
   };
 
   const sendTextMessage = async (rawText) => {
-    const text = sanitizeUserDmTextForSend(String(rawText || '')).trim();
+    const safeText = sanitizeUserDmTextForSend(String(rawText || ''));
+    const text = safeText.trim();
     if (!text) return;
     const editing = activeEdit;
+    const replying = !editing ? activeReply : null;
+    const finalText = editing
+      ? `${String(editing?.prefixText || '')}${text}`
+      : `${replying ? buildDmReplyTechBlock({ baseKey: replying.baseKey }) : ''}${text}`;
     const tempId = editing ? '' : addOutgoingPendingMessage(chatId, text);
     renderLog(log, chatId, { onOpenActions: handleOpenActions });
     scrollToLatestMessageSmart(log, { smoothIfNearBottom: true });
@@ -905,7 +985,7 @@ export function render({ navigate, route }) {
         result = await authService.sendDirectMessageRevision({
           login: state.session.login,
           toLogin: chatId,
-          text,
+          text: finalText,
           storagePwd: state.session.storagePwdInMemory,
           timeMs: editing.timeMs,
           nonce: editing.nonce,
@@ -915,7 +995,7 @@ export function render({ navigate, route }) {
         result = await authService.sendDirectMessage({
           login: state.session.login,
           toLogin: chatId,
-          text,
+          text: finalText,
           storagePwd: state.session.storagePwdInMemory,
         });
         markOutgoingSent(tempId, {
@@ -932,6 +1012,8 @@ export function render({ navigate, route }) {
 
       if (editing) {
         cancelEditMode({ restoreDraft: true });
+      } else if (replying) {
+        cancelReplyMode({ restoreDraft: false });
       }
 
       renderLog(log, chatId, { onOpenActions: handleOpenActions });
@@ -957,6 +1039,7 @@ export function render({ navigate, route }) {
           messageId: result?.outgoingKey || '',
           deliveredWsSessions: Number(result?.deliveredWsSessions || 0),
           deliveredWebPushSessions: Number(result?.deliveredWebPushSessions || 0),
+          replyToBaseKey: replying?.baseKey || '',
         },
       });
     } catch (e) {
@@ -980,16 +1063,21 @@ export function render({ navigate, route }) {
   };
 
   const handleOpenActions = (msg, event) => {
+    const parsed = parseDmTechBlocks(String(msg?.text || ''));
     openMessageActionsMenu({
       anchorX: Number(event?.clientX || 0),
       anchorY: Number(event?.clientY || 0),
-      messageText: msg?.text || '',
+      messageText: parsed?.displayText || msg?.text || '',
+      canReply: true,
       showReadAloud: isTextToSpeechReady,
-      canEdit: msg?.from === 'out' && Number(msg?.messageType || 0) === 2,
+      canEdit: msg?.from === 'out' && Number(msg?.messageType || 0) === 2 && !parsed?.callSummary,
       canDelete: (
         (msg?.from === 'out' && Number(msg?.messageType || 0) === 2)
         || (msg?.from === 'in' && Number(msg?.messageType || 0) === 1)
       ),
+      onReply: async () => {
+        startReplyMode(msg);
+      },
       onReadAloud: async () => handleReadAloud(msg),
       onEdit: async () => {
         startEditMode(msg);
@@ -1009,7 +1097,11 @@ export function render({ navigate, route }) {
   };
 
   editCancelBtn?.addEventListener('click', () => {
-    cancelEditMode({ restoreDraft: true });
+    if (activeEdit) {
+      cancelEditMode({ restoreDraft: true });
+      return;
+    }
+    cancelReplyMode({ restoreDraft: true });
   });
 
   autoResizeComposer(input);
diff --git a/shine-UI/js/pages/public-support-queue-view.js b/shine-UI/js/pages/public-support-queue-view.js
new file mode 100644
index 0000000..f775a5a
--- /dev/null
+++ b/shine-UI/js/pages/public-support-queue-view.js
@@ -0,0 +1,369 @@
+import { renderHeader } from '../components/header.js';
+import { state } from '../state.js';
+import { loadSolanaWeb3 } from '../vendor/solana-web3-loader.js';
+
+export const pageMeta = { id: 'queue', title: 'Очередь билета' };
+
+const SHINE_PAYMENTS_PROGRAM_ID = 'SHiPmXbM9Fs9khzRUW3TGKsS2W84aqaXTxs3ZkajW9v';
+const SHINE_PAYMENTS_ORACLE_ACCOUNT = '7UVimffxr9ow1uXYxsr4LHAcV58mLzhmwaeKvJ1pjLiE';
+const SHINE_PAYMENTS_SEEDS = {
+  config: 'shine_payments_config',
+  coef: 'shine_payments_coef_limit',
+  queues: 'shine_payments_queues',
+  q1: 'shine_payments_q1_ticket',
+  q2: 'shine_payments_q2_ticket',
+  q3: 'shine_payments_q3_ticket',
+};
+
+function utf8Bytes(text) {
+  return new TextEncoder().encode(String(text || ''));
+}
+
+function u64ToBytes(value) {
+  const out = new Uint8Array(8);
+  let current = BigInt(value || 0);
+  for (let i = 0; i < 8; i += 1) {
+    out[i] = Number(current & 0xffn);
+    current >>= 8n;
+  }
+  return out;
+}
+
+function readU64(data, offset) {
+  let value = 0n;
+  for (let i = 0; i < 8; i += 1) {
+    value |= BigInt(data[offset + i]) << (8n * BigInt(i));
+  }
+  return value;
+}
+
+function readI64(data, offset) {
+  let value = readU64(data, offset);
+  if (value > 0x7fffffffffffffffn) {
+    value -= 0x10000000000000000n;
+  }
+  return value;
+}
+
+function readI32(data, offset) {
+  let value = Number(readU64(data, offset) & 0xffffffffn);
+  if (value > 0x7fffffff) value -= 0x100000000;
+  return value;
+}
+
+function formatQueuePrefix(queueId) {
+  if (queueId === 2) return 'Q2';
+  if (queueId === 3) return 'Q3';
+  return 'Q1';
+}
+
+function formatUsdCentsText(cents) {
+  const value = Number(cents || 0n) / 100;
+  return value.toLocaleString('ru-RU', { minimumFractionDigits: 0, maximumFractionDigits: 2 });
+}
+
+function parsePaymentsCoef(data) {
+  let offset = 0;
+  const version = data[offset];
+  offset += 1;
+  const coefPpm = readU64(data, offset);
+  offset += 8;
+  const limitUsdCents = readU64(data, offset);
+  offset += 8;
+  const callRewardLamports = readU64(data, offset);
+  return { version, coefPpm, limitUsdCents, callRewardLamports };
+}
+
+function parsePaymentsQueues(data) {
+  let offset = 0;
+  const version = data[offset];
+  offset += 1;
+  const q1TicketsTotal = readU64(data, offset); offset += 8;
+  const q1TicketsPaid = readU64(data, offset); offset += 8;
+  const q1SumTotalUsdCents = readU64(data, offset); offset += 8;
+  const q1SumPaidUsdCents = readU64(data, offset); offset += 8;
+  const q2TicketsTotal = readU64(data, offset); offset += 8;
+  const q2TicketsPaid = readU64(data, offset); offset += 8;
+  const q2SumTotalUsdCents = readU64(data, offset); offset += 8;
+  const q2SumPaidUsdCents = readU64(data, offset); offset += 8;
+  const q3TicketsTotal = readU64(data, offset); offset += 8;
+  const q3TicketsPaid = readU64(data, offset); offset += 8;
+  const q3SumTotalUsdCents = readU64(data, offset); offset += 8;
+  const q3SumPaidUsdCents = readU64(data, offset);
+  return {
+    version,
+    q1TicketsTotal,
+    q1TicketsPaid,
+    q1SumTotalUsdCents,
+    q1SumPaidUsdCents,
+    q2TicketsTotal,
+    q2TicketsPaid,
+    q2SumTotalUsdCents,
+    q2SumPaidUsdCents,
+    q3TicketsTotal,
+    q3TicketsPaid,
+    q3SumTotalUsdCents,
+    q3SumPaidUsdCents,
+  };
+}
+
+function parsePaymentsTicket(data) {
+  let offset = 0;
+  const version = data[offset];
+  offset += 1;
+  const queueId = data[offset];
+  offset += 1;
+  const index = readU64(data, offset);
+  offset += 8;
+  const isPaid = Boolean(data[offset]);
+  offset += 1;
+  const solana = window.solanaWeb3;
+  const recipientWallet = new solana.PublicKey(data.slice(offset, offset + 32)).toBase58();
+  offset += 32;
+  const payoutUsdCents = readU64(data, offset);
+  offset += 8;
+  const debtBeforeUsdCents = readU64(data, offset);
+  return {
+    version,
+    queueId,
+    index,
+    isPaid,
+    recipientWallet,
+    payoutUsdCents,
+    debtBeforeUsdCents,
+  };
+}
+
+function parseSupportTicketInput(rawValue) {
+  const clean = String(rawValue || '').trim();
+  if (!clean) throw new Error('Введите номер билета.');
+  if (/^\d+$/.test(clean)) {
+    return { queueId: 1, index: BigInt(clean) };
+  }
+  const match = clean.match(/^([123])(?:\s*[-_:\/#]+\s*|\s+)(\d+)$/);
+  if (!match) {
+    throw new Error('Формат: для Q1 просто номер, для Q2/Q3 - например 2-15 или 3 8.');
+  }
+  return {
+    queueId: Number(match[1]),
+    index: BigInt(match[2]),
+  };
+}
+
+async function loadSupportPaymentsCore(endpoint) {
+  const solana = await loadSolanaWeb3();
+  const rpc = String(endpoint || '').trim();
+  const connection = new solana.Connection(rpc, 'confirmed');
+  const programId = new solana.PublicKey(SHINE_PAYMENTS_PROGRAM_ID);
+  const oracleAccount = new solana.PublicKey(SHINE_PAYMENTS_ORACLE_ACCOUNT);
+  const [configPda] = solana.PublicKey.findProgramAddressSync([utf8Bytes(SHINE_PAYMENTS_SEEDS.config)], programId);
+  const [coefPda] = solana.PublicKey.findProgramAddressSync([utf8Bytes(SHINE_PAYMENTS_SEEDS.coef)], programId);
+  const [queuesPda] = solana.PublicKey.findProgramAddressSync([utf8Bytes(SHINE_PAYMENTS_SEEDS.queues)], programId);
+  const [oracleAi, configAi, coefAi, queuesAi] = await Promise.all([
+    connection.getAccountInfo(oracleAccount, 'confirmed'),
+    connection.getAccountInfo(configPda, 'confirmed'),
+    connection.getAccountInfo(coefPda, 'confirmed'),
+    connection.getAccountInfo(queuesPda, 'confirmed'),
+  ]);
+  if (!oracleAi) throw new Error('Не найден аккаунт оракула SOL/USD.');
+  if (!configAi || !coefAi || !queuesAi) throw new Error('PDA программы оплаты ещё не инициализированы.');
+
+  const parsePrice = (data) => {
+    const price = readI64(data, 73);
+    const exponent = readI32(data, 89);
+    const publishTime = readI64(data, 93);
+    if (price <= 0n) throw new Error('Оракул вернул некорректную цену.');
+    let num = price * 100n;
+    let den = 1n;
+    if (exponent >= 0) {
+      num *= 10n ** BigInt(exponent);
+    } else {
+      den *= 10n ** BigInt(-exponent);
+    }
+    return { priceNum: num, priceDen: den, publishTime };
+  };
+
+  return {
+    connection,
+    programId,
+    coef: parsePaymentsCoef(coefAi.data),
+    queues: parsePaymentsQueues(queuesAi.data),
+    pyth: parsePrice(oracleAi.data),
+  };
+}
+
+function queueStateView(queues, queueId) {
+  if (queueId === 2) {
+    return {
+      ticketsTotal: queues.q2TicketsTotal,
+      ticketsPaid: queues.q2TicketsPaid,
+      sumTotalUsdCents: queues.q2SumTotalUsdCents,
+      sumPaidUsdCents: queues.q2SumPaidUsdCents,
+    };
+  }
+  if (queueId === 3) {
+    return {
+      ticketsTotal: queues.q3TicketsTotal,
+      ticketsPaid: queues.q3TicketsPaid,
+      sumTotalUsdCents: queues.q3SumTotalUsdCents,
+      sumPaidUsdCents: queues.q3SumPaidUsdCents,
+    };
+  }
+  return {
+    ticketsTotal: queues.q1TicketsTotal,
+    ticketsPaid: queues.q1TicketsPaid,
+    sumTotalUsdCents: queues.q1SumTotalUsdCents,
+    sumPaidUsdCents: queues.q1SumPaidUsdCents,
+  };
+}
+
+function queueSeedFor(queueId) {
+  if (queueId === 2) return SHINE_PAYMENTS_SEEDS.q2;
+  if (queueId === 3) return SHINE_PAYMENTS_SEEDS.q3;
+  return SHINE_PAYMENTS_SEEDS.q1;
+}
+
+function styleInputField(field) {
+  if (!field) return;
+  field.style.color = '#111111';
+  field.style.webkitTextFillColor = '#111111';
+  field.style.caretColor = '#111111';
+  field.style.backgroundColor = '#ffffff';
+}
+
+function readTicketFromUrl() {
+  try {
+    const params = new URLSearchParams(window.location.search || '');
+    return String(params.get('ticket') || '').trim();
+  } catch {
+    return '';
+  }
+}
+
+export function render({ navigate }) {
+  const screen = document.createElement('section');
+  screen.className = 'stack';
+
+  const content = document.createElement('div');
+  content.className = 'stack';
+
+  const status = document.createElement('p');
+  status.className = 'meta-muted';
+  status.textContent = 'Страница готова. Введите номер билета.';
+
+  const card = document.createElement('div');
+  card.className = 'card stack';
+  card.innerHTML = `
+    <h2 style="margin:0;">Публичная очередь билета</h2>
+    <p class="meta-muted" style="margin:0; line-height:1.55;">
+      Для Q1 вводите просто номер билета. Для Q2 и Q3 укажите номер в формате <code>2-15</code> или <code>3 8</code>.
+      Страница покажет состояние билета и сколько позиций осталось до выплаты.
+    </p>
+  `;
+
+  const inputLabel = document.createElement('label');
+  inputLabel.className = 'meta-muted';
+  inputLabel.setAttribute('for', 'public-queue-ticket-query');
+  inputLabel.textContent = 'Номер билета';
+
+  const queryInput = document.createElement('input');
+  queryInput.id = 'public-queue-ticket-query';
+  queryInput.type = 'text';
+  queryInput.placeholder = 'Например: 12, 2-5 или 3 8';
+  queryInput.autocomplete = 'off';
+  queryInput.spellcheck = false;
+  styleInputField(queryInput);
+  queryInput.value = readTicketFromUrl();
+
+  const actions = document.createElement('div');
+  actions.className = 'row';
+  actions.innerHTML = `
+    <button class="primary-btn" type="button" id="public-queue-load" style="width:100%;">Показать билет</button>
+    <button class="ghost-btn" type="button" id="public-queue-reset" style="width:100%;">Сбросить</button>
+  `;
+
+  const result = document.createElement('div');
+  result.className = 'card stack';
+  result.innerHTML = `<p class="meta-muted" style="margin:0;">Введите номер билета и нажмите кнопку.</p>`;
+
+  let lastCoreState = null;
+
+  async function renderTicketInfo() {
+    const raw = String(queryInput.value || '').trim();
+    if (!raw) {
+      result.innerHTML = `<p class="meta-muted" style="margin:0;">Введите номер билета.</p>`;
+      status.textContent = 'Введите номер билета.';
+      return;
+    }
+    try {
+      const parsed = parseSupportTicketInput(raw);
+      const core = lastCoreState || await loadSupportPaymentsCore(state.entrySettings.solanaServer);
+      lastCoreState = core;
+      const solana = await loadSolanaWeb3();
+      const ticketPdaSeed = queueSeedFor(parsed.queueId);
+      const ticketIndexBytes = u64ToBytes(parsed.index);
+      const [ticketPda] = solana.PublicKey.findProgramAddressSync(
+        [utf8Bytes(ticketPdaSeed), ticketIndexBytes],
+        core.programId,
+      );
+      const ticketInfo = await core.connection.getAccountInfo(ticketPda, 'confirmed');
+      if (!ticketInfo) {
+        result.innerHTML = `
+          <p class="meta-muted" style="margin:0;">Билет ${formatQueuePrefix(parsed.queueId)}-${parsed.index.toString()} пока не создан.</p>
+        `;
+        status.textContent = `Билет ${formatQueuePrefix(parsed.queueId)}-${parsed.index.toString()} не найден.`;
+        return;
+      }
+      const ticket = parsePaymentsTicket(ticketInfo.data);
+      const queueState = queueStateView(core.queues, parsed.queueId);
+      const ticketsBefore = parsed.index > 0n ? parsed.index - 1n : 0n;
+      const paidBefore = queueState.ticketsPaid < ticketsBefore ? queueState.ticketsPaid : ticketsBefore;
+      const remainingBefore = ticketsBefore > paidBefore ? ticketsBefore - paidBefore : 0n;
+      result.innerHTML = `
+        <div><b>Билет:</b> ${formatQueuePrefix(parsed.queueId)}-${ticket.index.toString()}</div>
+        <div><b>Статус:</b> ${ticket.isPaid ? 'выплачен' : 'ожидает выплаты'}</div>
+        <div><b>Получатель:</b> <span style="word-break:break-all;">${ticket.recipientWallet}</span></div>
+        <div><b>До него в очереди:</b> ${ticketsBefore.toString()} билетов</div>
+        <div><b>Из них уже выплачено:</b> ${paidBefore.toString()} билетов</div>
+        <div><b>Ещё осталось до него:</b> ${remainingBefore.toString()} билетов</div>
+        <div><b>Уже выплачено по сумме в очереди:</b> ${formatUsdCentsText(queueState.sumPaidUsdCents)} USD</div>
+        <div><b>Сумма этого билета:</b> ${formatUsdCentsText(ticket.payoutUsdCents)} USD</div>
+        <div><b>Накоплено до этого билета:</b> ${formatUsdCentsText(ticket.debtBeforeUsdCents)} USD в очереди до него</div>
+      `;
+      status.textContent = `Билет ${formatQueuePrefix(parsed.queueId)}-${ticket.index.toString()} найден.`;
+    } catch (error) {
+      result.innerHTML = `<p class="meta-muted" style="margin:0;">${String(error?.message || 'Не удалось загрузить билет')}</p>`;
+      status.textContent = `Не удалось посмотреть билет: ${error?.message || 'unknown'}`;
+    }
+  }
+
+  actions.querySelector('#public-queue-load')?.addEventListener('click', () => {
+    void renderTicketInfo();
+  });
+  actions.querySelector('#public-queue-reset')?.addEventListener('click', () => {
+    queryInput.value = '';
+    result.innerHTML = `<p class="meta-muted" style="margin:0;">Введите номер билета и нажмите кнопку.</p>`;
+    status.textContent = 'Поле билета очищено.';
+  });
+  queryInput.addEventListener('keydown', (event) => {
+    if (event.key === 'Enter') {
+      event.preventDefault();
+      void renderTicketInfo();
+    }
+  });
+
+  content.append(card, inputLabel, queryInput, actions, result, status);
+  screen.append(
+    renderHeader({
+      title: 'Очередь билета',
+      leftAction: { label: '←', onClick: () => navigate('start-view') },
+    }),
+    content,
+  );
+
+  if (queryInput.value) {
+    void renderTicketInfo();
+  }
+
+  return screen;
+}
diff --git a/shine-UI/js/router.js b/shine-UI/js/router.js
index 676d5bf..637dc03 100644
--- a/shine-UI/js/router.js
+++ b/shine-UI/js/router.js
@@ -152,6 +152,10 @@ export function getRoute() {
     return { pageId, params: { mode: segments[1] ? decodePart(segments[1]) : '' } };
   }
 
+  if (pageId === 'queue') {
+    return { pageId, params: {} };
+  }
+
   return { pageId, params: {} };
 }
 
diff --git a/shine-UI/js/services/call-service.js b/shine-UI/js/services/call-service.js
index 6ae96f5..723fa3d 100644
--- a/shine-UI/js/services/call-service.js
+++ b/shine-UI/js/services/call-service.js
@@ -27,6 +27,7 @@ let toneFlip = false;
 const DEFAULT_ICE_SERVERS = Object.freeze([
   { urls: 'stun:stun.l.google.com:19302' },
 ]);
+const CALL_SUMMARY_MIN_TOTAL_MS = 5000;
 
 function nowMs() {
   return Date.now();
@@ -167,6 +168,8 @@ async function applyLocalOutgoingDmCopy(peerLogin, result) {
 
 async function sendOutgoingCallSummaryDm(call, summaryCode) {
   if (!call || call.direction !== 'out' || !call.peerLogin) return;
+  const totalMs = Math.max(0, nowMs() - Number(call.startedAtMs || nowMs()));
+  if (totalMs < CALL_SUMMARY_MIN_TOTAL_MS) return;
   const text = buildOutgoingCallSummaryText(call, summaryCode);
   if (!text) return;
   const login = String(state?.session?.login || '').trim();
diff --git a/shine-UI/js/services/dm-tech-blocks.js b/shine-UI/js/services/dm-tech-blocks.js
index 575e097..841a235 100644
--- a/shine-UI/js/services/dm-tech-blocks.js
+++ b/shine-UI/js/services/dm-tech-blocks.js
@@ -2,6 +2,7 @@ function defaultParsed(rawText = '') {
   const text = String(rawText || '');
   return {
     rawText: text,
+    prefixText: '',
     visibleText: text,
     displayText: text,
     blocks: [],
@@ -68,6 +69,12 @@ export function buildDmCallTechBlock({ status = '', durationSec = 0, reason = ''
   return `<SHiNE:call;v=1;status=failed;reason=${cleanReason || 'connect_failed'}>`;
 }
 
+export function buildDmReplyTechBlock({ baseKey = '' } = {}) {
+  const cleanBaseKey = String(baseKey || '').trim();
+  if (!cleanBaseKey) return '';
+  return `<SHiNE:reply;v=1;id=${cleanBaseKey}>`;
+}
+
 export function parseDmTechBlocks(rawText = '') {
   const text = String(rawText || '');
   if (!text.startsWith('<SHiNE:')) return defaultParsed(text);
@@ -127,6 +134,7 @@ export function parseDmTechBlocks(rawText = '') {
   const displayText = callSummary ? buildCallDisplayText(callSummary) : visibleText;
   return {
     rawText: text,
+    prefixText: text.slice(0, cursor),
     visibleText,
     displayText,
     blocks,
diff --git a/shine-UI/styles/components.css b/shine-UI/styles/components.css
index 8f69c9d..c95ec84 100644
--- a/shine-UI/styles/components.css
+++ b/shine-UI/styles/components.css
@@ -991,6 +991,35 @@
   word-break: break-word;
 }
 
+.bubble-reply-preview {
+  display: block;
+  width: 100%;
+  margin: 0 0 8px;
+  padding: 8px 10px;
+  border: 1px solid rgba(142, 173, 232, 0.22);
+  border-radius: 10px;
+  background: rgba(11, 22, 41, 0.34);
+  text-align: left;
+  color: inherit;
+  cursor: pointer;
+}
+
+.bubble-reply-preview-author {
+  font-size: 12px;
+  font-weight: 700;
+  color: rgba(250, 221, 155, 0.94);
+}
+
+.bubble-reply-preview-text {
+  margin-top: 3px;
+  font-size: 12px;
+  line-height: 1.3;
+  color: rgba(223, 233, 250, 0.86);
+  white-space: nowrap;
+  overflow: hidden;
+  text-overflow: ellipsis;
+}
+
 .bubble-meta {
   margin-top: 4px;
   display: flex;
@@ -3955,9 +3984,8 @@ html, body { overflow-x: hidden; }
   min-width: 0;
   font-size: 12px;
   line-height: 1.35;
-  white-space: nowrap;
+  white-space: pre-line;
   overflow: hidden;
-  text-overflow: ellipsis;
 }
 
 .dm-edit-banner__close {